Sprinx CTI Client

Are you nervous when your telephone rings and you don’t know who it might be? You don’t have to be. Sprinx CTI Client will display the call data from switchboard directly on your monitor and will also display information from your CRM in addition to the.

Features:

• Automatically displays call data from switchboard on your monitor


• Integrates with CRM to show caller information


• Quickly dial numbers from web pages or CRM with two clicks


• Prepares you with caller information before answering the phone


• Create new CRM activities and notes with just one click


• Supports easy installation with custom configuration options


• Works with TAPI 3.0 protocol and supports various switchboard types

Technical Specifications:

• Communication Protocol: TAPI 3.0


• Supported Switchboards: Analogue, Digital, VoIP


• Compatibility: Works with all TAPI 3.0 supported installations


• Customization: Administrators can create custom configuration files


• Heartbeat Mode: Periodically checks communication for seamless operation

If the person you are speaking to is not in your CRM yet, you can insert the contact with just one click. You don't have to fill in the number, Sprinx CTI Client will do it for you. Be more effective - certainly you have better things to talk with your customers about than their telephone numbers.

You are not restricted by the manufacturer of your switchboard or firmware version. In the above text all addresses supported by your switchboard are, for easy reference, marked as "telephone numbers".