Description
Enbu CTI Framework
With the ENBU CTI Framework, we introduce a platform that can be used to have completely customisable CTI integration with CRM. A standard feature set is delivered as part of the framework which is compatible with the Avaya IC Agent system. However, any telephony system which adheres to a client side event handle model can be easily configured with model.
Features:
- Customisable CTI integration with CRM
- Standard feature set compatible with Avaya IC Agent system
- Easy configuration for any telephony system
- External frameset for building CTI frame outside CRM
- Control of CTI events and actions through external frame
- Integration with CRM through remote frame-based calls
The general concept is based around an external frameset built outside of CRM, which allows for a new CTI frame to be built outside of CRM, which is always visible. CTI events and actions are controlled through this frame which integrates with CRM through remote frame-based calls back to CRM.
Try It Out:
Give Enbu CTI Framework a try to see just how useful it can be!
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User Reviews for Enbu CTI Framework 7
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for Enbu CTI Framework
Enbu CTI Framework provides a customizable platform for seamless CTI integration with CRM. A standard feature set compatible with Avaya IC Agent system.
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for Enbu CTI Framework
The ENBU CTI Framework is a game-changer! It's incredibly customizable and integrates smoothly with our CRM.
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for Enbu CTI Framework
Absolutely love the ENBU CTI Framework! The ease of integration with different telephony systems is impressive!
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for Enbu CTI Framework
This app has transformed our workflow. The customizability and constant visibility are fantastic features!
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for Enbu CTI Framework
ENBU CTI Framework exceeded my expectations! It's user-friendly and works seamlessly with Avaya IC Agent.
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for Enbu CTI Framework
Highly recommend the ENBU CTI Framework. It’s reliable, efficient, and makes managing calls so much easier!
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for Enbu CTI Framework
An excellent tool for CTI integration! The framework is robust and has improved our team's productivity significantly.