What is Web Help Desk?

Web Help Desk

Looking for a reliable and efficient help desk software solution? Look no further than Web Help Desk, brought to you by MacsDesign Studio LLC. This application is specifically designed to assist you in creating a secure and practical help desk service that streamlines the process of tracking and routing requests.

Key Features:

• ITSM incident diagnostics


• Efficient ticket routing


• Integration with knowledge base articles


• CMDB asset association


• Service requests management


• Known problems resolution


• Change requests handling


• Service level agreements tracking

Easy Ticket Creation and Management:

With Web Help Desk, creating and managing tickets is a breeze. Tickets can be effortlessly created and updated through various methods, including:

• Email-to-ticket conversion


• Customer service web portal


• Technician Quick Ticket templates

Get Organized and Stay on Top of Requests:

Never miss a request or lose track of important information with Web Help Desk. Stay organized and ensure timely responses to user queries and IT issues.

Download Web Help Desk for FREE today and enhance your help desk service with advanced features and efficient ticket management.

How Download Works

Go to the Softpas website, press the 'Downloads' button, and pick the app you want to download and install—easy and fast!