Pocket RDS

Pocket RDS is a handy tool that makes helping your clients from afar super simple. If you work at a service desk, you know how important it is to assist customers quickly and efficiently. Sometimes, that means jumping on a remote desktop session. This is where Pocket RDS comes in!

Easy Remote Desktop Assistance

This lightweight application lets you set up remote desktop assistance without breaking a sweat. It’s designed to be user-friendly, so even if you’re not a tech wizard, you can navigate through it easily.

Installation Requirements

Before diving in, just remember that you'll need to have the .NET Framework installed on your computer for everything to run smoothly.

No Installation Needed!

The best part? Pocket RDS is portable! You don’t have to install anything, and it won’t mess with your Windows registry or create extra files. It has a clean interface that organizes functions neatly, making it easy for you to find what you need.

A Few Things to Keep in Mind

Unfortunately, there’s no help documentation included. So, having some basic PC skills will definitely come in handy if you want to get the most out of this app.

Create Your Remote Assistance Server

If you need to set up a remote assistance server for clients, you're in luck! Just define some valid ports that your firewall or router won’t block and set a password. Simple as that!

Display Options Galore

You can even switch up how things look by choosing display modes from the combo menu—whether that's list view, tile view, small icons, large icons, or detailed modes; it's all there!

Dynamic IP Address Management

If your IP address changes often (like mine!), there's an option for that too! Just hit the “My IP” button. Pocket RDS uses the NO-IP service for providing users with a stable connection address.

Auto Start Feature

You can also enable the Auto Start function so your server kicks off automatically every time you launch Pocket RDS.

In Conclusion

Pocket RDS is truly an efficient and reliable tool for creating remote desktop assistance servers easily. Just keep in mind that while it's straightforward to use, having some prior experience with PCs will help make your experience smoother.