What is ((OTRS - Manager))?

((OTRS - Manager))

((OTRS - Manager)) is a powerful software application designed to assist you in managing your Open-source Ticket Request System (OTRS) server directly from your desktop. With its array of features and functionalities, this tool is a must-have for efficient server management.

Key Features:

• Configure connection parameters at startup


• Automatically log in to OTRS


• Support for Integrated Windows Authentication (IWA) and LDAP/ADS access


• Create personalized ticket overviews and graphical statistics


• Organize tickets with the help of queues


• Access ticket history and perform multiple actions on tickets simultaneously


• Link tickets to other objects


• Support for MIME emails, mail filters, PGP, and S/MIME standards

Technical Specifications:

• Price: FREE


• Publisher: Trilex Labs


• Requires administrative privileges


• Integration with browsers like Internet Explorer, Firefox, and Opera


• Dashboard for personal ticket overviews and scheduling reports


• Customizable ticket-based screens and processes


• Various view modes for ticket organization


• Support for email notifications and automatic responses

To sum it up, ((OTRS - Manager)) is a comprehensive reporting framework that streamlines server management tasks without the need for a browser. Explore the diverse range of functionalities offered by this software and optimize your server operations efficiently.

How Download Works

Go to the Softpas website, press the 'Downloads' button, and pick the app you want to download and install—easy and fast!