My WM

The My WM mobile app is a convenient tool for managing accounts on the go. With an easy setup process and secure login options, staying connected with WM services has never been easier. Whether you need to pay bills, track pickups, or manage your service account, this app has you covered.

Features:

• Manage Payments




• Pay your bill


• Enroll in autopay or paperless billing


• View payment history


• Cancel scheduled payments




• Keep Track of Pickups




• View pickup schedule


• Report a missed pickup


• Request an extra pickup


• View estimated pickup time


• View holiday schedule and weather alerts




• Manage Your Service Account




• Manage/link multiple accounts


• Add/view payment methods


• Contact customer support


• Request a container repair




• Edit your My WM Profile




• Edit profile settings


• Update your communication preferences


• Provide feedback


• See alerts for Reschedules, Service Delays & General Info

For Roll-Off Customers Only:

• Request a roll-off pickup


• View roll-off history


• Copy/resubmit pickup requests


• Request a removal or relocation


• Edit or cancel a roll-off request

For any assistance or questions, reach out to WM directly at [email protected]. Note that hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability, affecting the removal process within a 24-hour window.