My Shaw

Overview

Get the most out of your products and services with the My Shaw app. Whether you’re on the go or at home, you can manage every aspect of your account on your smartphone. From paying your bills to chatting with support, you can do it all with My Shaw.

Restrictions

• The My Shaw app requires a valid Shaw ID.


• Accessible only to residential accounts.


• Does not support My Shaw Direct accounts or My Shaw Business accounts at this time.

Features

Easy Login

• Jump into your account faster with your Shaw ID or use Touch ID.

Billing Made Simple

• Manage billing and payments for all your services in one place.


• Pay your bill in app and save payment details for future payments.

Live-agent support chat

• Connect with support and chat with a real representative right in the app.

Monitor your data usage

• Keep an eye on your data and limits with an easy-to-read visual snapshot.

TV Subscription Management

• Access your channel list for your TV subscription and theme packs.


• Manage devices for on-the-go access to your TV subscription.

Access Voicemail for personal home phone

• Listen, archive, and manage voicemail messages on the go.

Support Library

• Access popular product and troubleshooting guides.

Manage your Rogers WiFi Hotspots

• Manage access to over 100,000 Rogers WiFi Hotspots.

Notifications

• Receive chat notifications easily and change billing preferences.

Functions

• My Shaw app uses Network access permissions to view connection information and available Wi-Fi connections.


• Uses Photo/Media/Files and Storage permissions to view a PDF of your bill and test access to protected storage for technical assistance.


• Uses Prevent Device from Sleeping permission to enable push notifications during Support Chats.


• Uses your device’s fingerprint scanner to link your fingerprint profile to your Shaw account for authentication purposes.

Download My Shaw for Android

Get the My Shaw app now to enjoy all these features for FREE.

Download My Shaw now and experience enhanced management of your Shaw services.