Malwarebytes Support Tool

Malwarebytes Support Tool is here to help when things go wrong with your Malwarebytes for Windows application. We all know that no software is perfect, and sometimes you run into issues. Luckily, the support team at Malwarebytes went the extra mile and created this handy desktop app to assist you in troubleshooting and fixing problems.

What Does It Do?

This tool isn't just about finding problems; it also helps you uninstall and reinstall Malwarebytes directly. No need to dive into the Control Panel or hunt down setup packages—this app makes it super easy!

User-Friendly Interface

The Malwarebytes Support Tool has a straightforward interface. When you launch it, you'll see separate tabs for the main dashboard and advanced options. It’s designed so anyone can use it without any techy know-how.

Checking Your Support Tickets

You can start by letting the tool know if you have an open ticket with support. If you do, just enter your email address or ticket number to check its status—easy peasy! Just double-click on it to get all the details.

Troubleshooting Without a Ticket

If you don’t have a ticket, no worries! The app will suggest some common issues that might be causing headaches with your Malwarebytes software. Whether it's refusing to open, not activating real-time protection, crashing unexpectedly, or throwing errors during installation or updates—this tool has got your back! You can even describe your own problem if it's not listed.

Diagnostics Made Easy

No matter what issue you're facing, the Malwarebytes Support Tool will send a notification to their support team while running diagnostics on your system. It’ll look for common solutions too!

Additional Features

This tool comes packed with other cool features as well! It can gather logs from both Malwarebytes and FRST and save them right on your desktop. Plus, if needed, it can act as a specialized uninstaller for any issues you're having with the Malwarebytes app.

Fixing Windows Issues

If you're experiencing problems not just with Malwarebytes but also with Windows itself, this tool can help restore Windows services back to their defaults—but keep in mind that you'll need to restart your system afterward.