DB Secure Authenticator

The DB Secure Authenticator app adds an additional layer of security to online banking services provided by Deutsche Bank (DB). Following the latest update, the app now supports biometric authentication.

Key Features:

• Two-factor authentication solution


• Secure login and transaction authorization


• Support for biometric authentication


• Choice of 4 functions within the app

Functions within the App:

1. Scan QR Code



Using your phone's camera, a QR-code is scanned on-screen, and a numeric response code is provided. The code may be used for logging into a DB banking application or for authorizing transactions.



2. Generate a One-Time Password (OTP)



On request, the app generates a numeric code that may be used for logging into a DB banking application.



3. Challenge/Response



When speaking with a DB customer service agent, an 8-digit number provided by the agent is entered into the app, and a response code is provided. This function is used for customer identification via the telephone.



4. Authorizing Transactions



If enabled, Push Notifications can be received to inform the user of outstanding transactions. When the app is next opened, the transaction details are displayed and can be authorized without the need to scan a QR-code or type a code into the online banking application.

App Setup:

Access to DB Secure Authenticator is controlled either via a 6-digit PIN, which you choose on the first launch of the app, or by using the device's biometric functionalities, such as fingerprint or facial recognition.

Following the PIN setup, you are required to activate the device. This is done by either entering a provided Registration ID or by scanning two QR-codes through the online activation portal.