Customer Service Database Software Description

Customer Service Database Software is a reliable tool that allows you to track and manage all interactions between your company and customers. With this software, you can create a database of employees, clients, and projects or cases, which can be assigned to both parties. You can easily sort cases by priority or status for efficient management.

Key Features:

• Create records of all collaborations between your company and customers


• Sort cases by priority or status


• Store detailed entries for employees and customers


• Manage projects quickly and easily


• Add, edit, or remove records with a simple mouse click

Technical Specifications:

• Price: FREE


• Publisher: Sobolsoft


• File: setup.exe


• Interface: Simplistic and user-friendly


• Compatibility: Windows

Efficient Project Management

Customer Service Database Software provides a simple solution to your company's business needs. You can store records of transactions, commissioned work, collaborations, or any other type of interaction as cases in the database. Each case is assigned a title, ID number, an employee, and a customer. Specify the operation, opening date, and due date of the case to track its progress.

Detailed Employee and Customer Entries

The software allows you to create detailed entries for employees and customers. Access information like job title, contact details, professional activity, and more for each employee. Customer entries are similar but do not display the cases they collaborate in. Completed case profiles can be saved and viewed in the main window of the software.

Customer Service Database Software streamlines project management for your company. You can easily store entries, add new records, edit existing ones, or remove them with just a few clicks. The software's simplistic interface ensures quick modifications to case details, enhancing efficiency in managing projects.